This Privacy Policy describes how SUPERCLAWS ("we," "us," or "our") collects, uses, and shares information about you when you use our service. We are committed to protecting your privacy and handling your data with care and transparency.
1. Information We Collect
We collect information you provide directly to us, information generated through your use of the service, and limited technical data:
- Account information: Name, email address, and payment information provided at registration.
- Conversation data: Messages and tasks you submit to the AI assistant via Telegram.
- Usage data: Credit consumption, session frequency, and feature usage patterns.
- Technical data: IP address, browser type, device identifiers, and access logs for security and reliability purposes.
- Telegram account data: Your Telegram user ID and username as required to operate the bot integration.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the SUPERCLAWS service.
- Process payments and manage your subscription.
- Respond to support requests and communicate with you about your account.
- Monitor for fraud, abuse, and security threats.
- Comply with legal obligations.
- Send transactional emails such as receipts, trial reminders, and service updates.
We do not use your conversation data to train AI models without your explicit opt-in consent. We do not sell your personal information to third parties.
3. How We Share Your Information
We may share your information with:
- Service providers: Payment processors (Stripe), cloud infrastructure providers, and communication services that help us operate SUPERCLAWS. These parties are contractually bound to protect your data.
- AI model providers: Your messages are processed by the underlying AI model (currently Kimi 2.5) solely to generate responses. We select providers with strong data protection commitments.
- Legal authorities: When required by law, court order, or to protect the rights, property, or safety of SUPERCLAWS, our users, or the public.
- Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
4. Data Retention
We retain your account information for as long as your account remains active or as needed to provide the service. Conversation data is retained for up to 90 days to support continuity of your assistant's context. You may request deletion of your data at any time by contacting us. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law.
5. Data Security
We implement industry-standard security measures to protect your information, including encryption in transit (TLS) and at rest. Access to personal data is restricted to authorized personnel on a need-to-know basis. While we take reasonable precautions, no security system is impenetrable, and we cannot guarantee the absolute security of your data.
6. Telegram Integration
SUPERCLAWS operates through Telegram. When you use the service, your messages are transmitted through Telegram's infrastructure and are subject to Telegram's own Privacy Policy in addition to ours. We encourage you to review Telegram's Privacy Policy.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data.
- Portability: Request a portable copy of your data in a machine-readable format.
- Opt-out of marketing: Unsubscribe from promotional communications at any time via the unsubscribe link in any email.
To exercise any of these rights, contact us at hello@superclaws.io.
8. Cookies and Tracking
Our website uses essential cookies to maintain your session and theme preferences. We do not use third-party advertising cookies or cross-site tracking. You can control cookie behavior through your browser settings.
9. Children's Privacy
SUPERCLAWS is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us and we will take steps to remove that information promptly.
10. International Data Transfers
Your information may be processed and stored in the United States or other countries where our service providers operate. By using the service, you consent to the transfer of your information to these locations, which may have different data protection laws than your home country.
11. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated via email or prominent notice on our website at least 14 days before they take effect. Continued use of the service after changes become effective constitutes acceptance of the revised policy.
12. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, contact us at hello@superclaws.io or through our Contact page.